Happy New Year from the team at Crowe Watson Recruitment!
Happy New Year!

Hello! Welcome to Crowe Watson Recruitment, how can we help?

Proud supporters of PRIDE
Remembrance Day
Lest We Forget
Managing Absence in the Public Practice Industry

Managing Absence in the Public Practice Industry

Absence management is an essential aspect of any successful business, particularly in the Public Practice industry. In this sector, a high level of professionalism and accountability is expected from all employees, as their work can significantly impact the lives of citizens. Poor absence management can lead to increased costs, reduced productivity, and potentially compromise the quality of services provided. In this blog post, we will discuss strategies for managing absence effectively in the UK public practice industry.

  1. Implement a clear and comprehensive absence policy

Creating a robust absence policy is the foundation of effective absence management. The policy should outline the acceptable reasons for absence, the process for reporting absence, and the responsibilities of both employees and managers. Additionally, it should emphasise the importance of communication and transparency throughout the process, ensuring that everyone is aware of the expectations and procedures.

  1. Accurate record-keeping

Maintaining accurate records of employee absences is vital for identifying patterns and trends that may indicate underlying issues. These records can include the reasons for absence, duration, and any relevant documentation, such as medical certificates. Accurate record-keeping not only helps in managing absence but also supports fair decision-making and compliance with employment laws.

  1. Offer support and flexibility

Providing support to employees during periods of absence can encourage a positive working environment and promote a culture of understanding. This support can be in the form of flexible working arrangements, phased return-to-work plans, or access to occupational health services. By offering support and flexibility, employees may feel more motivated to return to work and maintain good attendance.

  1. Training for line managers

Line managers play a critical role in absence management, as they are responsible for monitoring and addressing absence issues within their teams. Therefore, providing them with the necessary training and tools can significantly improve their ability to manage absence effectively. This training can include guidance on conducting return-to-work interviews, identifying signs of stress or burnout, and understanding the legal aspects of absence management.

  1. Early intervention

Addressing absence issues promptly can help prevent long-term problems and facilitate a faster return to work. Early intervention strategies can include regular check-ins with employees, identifying potential issues before they escalate, and ensuring employees have access to relevant support services, such as counselling or physiotherapy.

  1. Promote a healthy work-life balance

Encouraging a healthy work-life balance can contribute to reducing stress-related absences and improve overall employee wellbeing. This can be achieved by promoting a positive working environment, offering flexible working options, and encouraging employees to take regular breaks and annual leave.

  1. Monitor and review

Regularly reviewing your absence management strategies can help identify areas for improvement and ensure that your approach remains effective. This can involve analysing absence data, evaluating the success of implemented strategies, and seeking feedback from employees and line managers. By continually refining your approach, you can better manage absence within the Public Practice industry.


Managing absence in the Public Practice industry is crucial for maintaining productivity, reducing costs, and ensuring the delivery of high-quality services to citizens. By implementing a clear absence policy, offering support and flexibility, and promoting a healthy work-life balance, organisations can effectively manage absence and create a positive working environment for their employees. Regular monitoring and reviewing of strategies will also help maintain an effective approach to absence management in the long term.



(Image <a href=”https://www.freepik.com/free-photo/sick-man-warm-clothes-with-thermometer-holds-lemon-hot-water-bottle_11264427.htm#query=sick&position=0&from_view=search&track=sph”>Image by wayhomestudio</a> on Freepik)

Submit Vacancy

Please enter expected salary, salary range, or description such as "Competitive"

Upload CV